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With Session Replay, you can track and analyze every user session in real-time. This feature provides a detailed playback of each user’s journey, from clicks and scrolls to form submissions and page transitions
Unlike other tools, we record every customer's journey—no missed interactions, no random sampling. See how they browse collections, filter by style or size, and navigate checkout.
Access a precise playback of every click, scroll, and hesitation from start to finish, uncovering barriers like unclear sizing guides or slow-loading pages.
Pinpoint areas of friction in real time, such as confusing product categories or complicated checkout flows. Use actionable insights to refine the experience, reduce cart abandonment, and improve conversions.
Session replays are available within 5 seconds of a user’s activity, ensuring you have real-time visibility into the user journey. Whether you're troubleshooting a bug or analyzing user behavior, you get immediate access to replays, allowing for faster decision making and improved response time.
Track behaviors like rage clicks, dead clicks, and other interactions that signal user frustration or confusion.
Gain precise insights into where users struggle, enabling you to address bottlenecks and reduce friction.
By identifying where users get stuck or frustrated, you can quickly resolve issues that may be affecting conversions or customer satisfaction.
Search and segment sessions based on a variety of criteria, including user information, error events, URLs, and more. Use multiple filters to create custom cohorts and analyze specific user behavior.
This powerful filtering capability allows you to focus on the most relevant sessions for your analysis. Whether you’re looking for users who encountered an error or those who navigated a specific page, filtering helps you target exactly what you need.
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