Issues & Errors

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Errors and Issues : Track and manage the problems that impact your users

Our System captures the issues and errors that are affecting your customer journey and makes it difficult for conversion.

Unified View of Frontend Issues

Get a comprehensive, organized overview of all frontend issues affecting your e-commerce platform, from slow-loading product pages to broken links. Your team can quickly identify and track problems in one place

Deep User Behavior Insights

Evaluate how each issue impacts the user experience. By analyzing behavior patterns—you can prioritize and fix the most critical issues that directly affect conversion rates and customer satisfaction.

Prioritize Issues for Maximum Impact

Surface each issue and dig into the root cause, whether it's poor mobile optimization or a confusing checkout flow.

Powerful Filtering for Precise Issue Analysis

You gain access to powerful filtering tools that allow you to refine and narrow down lists of issues and errors effectively. These customizable filters enable a deeper understanding of specific problem areas.

Additionally, you can create and save filters tailored to your needs, ensuring consistent, precise analysis and making it easier to focus on key areas for improvement over time.

70%

Users will likely leave a site if they encounter a single page error.

56%

Users expect an issue to be resolved within 24 hours of reporting it.

85%

Development teams report that identifying errors and issues is more challenging than fixing them.

Comprehensive Issue Management

Track Key Issues

Monitor network errors, site crashes, dead clicks, rage clicks, and frustrating network requests all in one place.

Prioritize Effectively

Evaluate each issue's impact and assign triage statuses like High Impact, Low Impact, or Ignored for better categorization

Streamline Resolutions:

Focus on resolving critical issues first to enhance the overall user experience and reduce frustration.

Proactive Issue Resolution for Enhanced User Experience

By surfacing the root causes of issues and offering powerful filtering tools, you can quickly identify and address problems that may be hindering conversions. With an organized, easy-to-use interface, you can prioritize critical issues, monitor ongoing problems, and implement solutions faster than ever. Streamline your resolution process, minimize user frustration, and watch your conversion rates rise as you create a seamless, error-free journey for your customers.

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